Be My Eyes
Be My Eyes is an accessibility-focused platform designed to connect blind and low-vision individuals with sighted volunteers or companies for real-time assistance through live video. Available via mobile app, it provides support for daily tasks like reading labels or navigating unfamiliar environments. Be My Eyes also integrates AI-powered assistance, allowing users to capture and describe visual information via Be My AI™, available 24/7.
In addition to serving individuals, Be My Eyes offers businesses the opportunity to enhance their accessibility services, improving customer satisfaction and reducing support times. With partnerships across industries, Be My Eyes aims to make the world more accessible to everyone, regardless of vision abilities.
This tool benefits not only individuals seeking assistance but also companies looking to improve their accessibility strategies, making it a valuable solution for personal and enterprise use.
Features of Be My Eyes
- Live Video Assistance: Connects blind and low-vision individuals with sighted volunteers for real-time help via smartphone.
- AI-Powered Visual Support: Be My AI™ helps users with automatic image descriptions through AI, available any time.
- Accessible Customer Service: Businesses can front-end customer support with AI, resolving up to 90% of cases automatically.
- 24/7 Global Support: The platform offers worldwide assistance, accessible day and night in over 180 languages.
- Anonymous and Secure: Calls are completely anonymous, ensuring privacy and security for users and volunteers.
Pros:
- Global Accessibility: Available in over 150 countries, providing real-time support across multiple languages.
- AI Integration: Helps automate visual assistance, improving response time and scalability.
- Free and Unlimited Calls: Offers unlimited free calls for both individuals and businesses.
Cons:
- Dependent on Volunteers: Availability can vary based on volunteer response times.
- AI Limitations: AI support may not fully replace human interpretation for complex tasks.
Who Will Benefit Most from Be My Eyes:
- Blind and Low-Vision Individuals: Those seeking support with daily tasks through real-time video assistance.
- Businesses: Companies aiming to improve accessibility and customer support for visually impaired clients.
- Volunteers: People looking to make a meaningful impact by assisting those in need of visual help.
